Referral Process – 24 to 48 Hour Access

Centric Health offers many easy and convenient options to make referrals, such as a warm transfer process that connects you and your client with an intake coordinator & treatment facility. Centric Health will co-ordinate and complete an initial assessment & treatment for acute injuries within 24-48 hours after contact is made with any of our treating facilities. Sub-acute or chronic injuries requiring a more comprehensive assessment are booked within 5-10 business days of the referral. Clients referred through the PPN program never have to wait to be assessed and begin their treatment. All of our facilities offer convenient appointment times in the early morning and evenings, with many locations offering Saturday hours.

Our intake coordinators facilitate referrals and follow up with your staff to confirm the most convenient location and assessment time. All Centric Health intake coordinators utilize a centralized intake process with immediate access to on-line scheduling for all treatment locations in the network. Intake coordinators can book an assessment at any location while speaking to a client on the phone.

Centric Health also provides a convenient online referral method. A simple one page referral form is made available to all insurance companies by setting up a secure TLS connection in order to ensure privacy legislation is met.